“You will be treated like a neighbor, not a number.”
Mike Arnold, owner and operator of The Cellular Connection, a Verizon Wireless Premium Retailer, wants his customers to know that this is what they can expect when patronizing his business.
Mike, a Center Township resident, spent seven years as an employee for Verizon’s corporate division. In 2010, he left to open his own location on Green Garden Road in Aliquippa, where he is able to focus 100% on the customer experience. I spoke with Mike recently to learn some more about his company and why Verizon, and his store in particular, is the right choice for consumers.
Helping Customers Find Solutions
Most important to Mike and his team is the ability to help customers find what will work best for them, in terms of both your monthly plan and the products you need. Because Mike’s store is locally owned and operated, as opposed to some corporately owned locations, you will rarely find long lines and wait times, and you are guaranteed a one-on-one experience.
Mike will take a look at your account and review your plan with you, making sure it’s fulfilling your needs. At The Cellular Connection, consumers will never feel a certain product is being pushed on them, and they will never feel as if they’re being sold something just to get them out the door.
Mike and his employees will even come to you if need be. Can’t make it to the store? Set up an appointment at your house or office, and they’ll bring the merchandise to you! Or maybe you’ve just purchased your first smartphone, and you’re feeling a little overwhelmed by the technology. Give Mike a call and inquire about a class time…one-on-one lessons are provided free of charge so that you are 100% certain you have the right product for you.
Lots of Cool Options
The Cellular Connection carries all Apple phones and pads, as well as all Samsung phones and pads. While these products make up the bulk of the inventory, it is worth noting Mike’s store still carries flip phones. FLIP PHONES, folks – 4 different models.
While the flip phones have all but disappeared from the corporate stores, Mike knows there is still a big market out there for them. Not everyone needs or wants a data plan on their phone, and The Cellular Connection continues to provide for those customers.
But Why Verizon?
So we’ve covered the benefits of an independently owned store, but why Verizon as a carrier? Quite simply, Mike says, Verizon’s service can’t be beat. He knows consumers are faced with a ton of options when it comes to cell phone carriers. He also acknowledges Verizon is not always the cheapest option. But when it comes down to it – when you need your phone, it is going to work.
Compared to the other major carriers, you will be able to use your phone in more places. Frequently, customers who have switched carriers for a lower monthly bill will come back to Verizon because they are aren’t getting service when they need it the most.
Come See Mike in Green Garden Plaza!
Mike and his staff are there for you seven days a week, including evening hours: Monday – Friday: 9:30 am – 8:00 pm, Saturday: 10:00 am – 6:00 pm, and Sunday: 11:00 am – 4:00 pm. So stop in to 3113 Green Garden Rd., Aliquippa, located next to Giant Eagle in the Green Garden Plaza, or call them at 724-375-0600, and make sure you are getting all you can out of your cell phone plan.
Would you like to know more about Mike’s services and how he can help you? Just let us know what you are looking for and someone from Mike’s team will contact you soon!